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Delivery & Returns Policy


All goods are delivered by standard post, delivery is free of charge. 

Returns / Refund

Unfortunately we cannot offer a refund or exchange on pierced jewellery for hygiene reasons but if you find an item purchased faulty, damaged, or incorrect, please return the item to us for a full refund or exchange to the address given below within 28 days of purchase. Please clearly mark on your order form which items are to be refunded or exchanged. Unfortunately we cannot pay your postage for any item you return but any replacement items will be sent free of charge.

Judith Hart Jewellers
155 East Mall
intu Derby


Should you wish to cancel your order please email your request to customerservice@judithhartjewellers.co.uk, if the item has not yet been despatched, the items ordered will be cancelled.